Jeff Racicot

Alumni On The Move - May 2019

Jeff Racicot

Portland Leadership Discovery, Class of 2016

EDI: Hey Jeff! We heard about your recent promotion into management. CONGRATULATIONS! We would love to learn more about it. Help tell our readers, about the recent promotion.

Jeff:  As of December 2018, I began my leadership position as the manager of metering services at BPA.  This is a great opportunity to use my newly established tools recently acquired through the EDI program.  This opportunity requires the ability to provide good customer service, along with using technical skills to solve complex problems.  I’m excited!

EDI: How did this opportunity present itself?

Jeff:  I put my name in the hat when the position became available.  One thing EDI helped me with is to “put myself in the pipeline” and continue looking for opportunities to improve.  After leadership training and taking on increasingly challenging projects/roles, this was a chance to put myself out there and it worked out nicely.

EDI: Where there any intentional steps that you took to prepare yourself for a management role? If so, what where they?

Jeff:  Constantly finding opportunities to lead projects, give presentations, or take leadership training were all intentional steps that have prepared me to move forward.  In addition, while in EDI I sought the guidance of a mentor.  All of these steps helped propel me forward and gain the confidence needed to move into leadership.

EDI: Now as a manager, have there been any challenges that you’ve faced? If so, what?

Jeff:  Being a first time manager is a huge paradigm shift.  All of a sudden, you are noticed at every step.  What you say matters more.  How you act leaves stronger impressions.  These are all challenges, but I also find them as opportunities to continue using leadership skills and self-awareness to lead effectively.

EDI: How do you overcome those challenges?  

Jeff:  I like to treat challenges as opportunities.  As taught in EDI, you have to lean in.  Lean in to the hard talks, the difficult conversations, the conflicts, etc.  These all are opportunities to leave a positive outcome.

EDI: What do you hope to accomplish in your new position?

Jeff:  In my new role, I hope to make a positive difference with my staff, the organization, the agency and ultimately the Pacific Northwest.  As a manager in a large Power Marketing Agency that serves the Pacific Northwest, I hope to use all of my leadership potential to make a positive difference.

EDI: Is there anything from your EDI learnings that you’re applying to your current position or during the transition? (if no, that’s fine!)

Jeff:  Understanding behavioral styles has been a nice tool to have.  Behavioral Styles were taught in EDI, and I have embraced the fact that my personality and behavior are two different things.  You can adjust your behavior to adapt to other behavioral styles, and this has been helpful.

EDI: You balance a lot having been promoted to management, being a family man with a wife and three kids, volunteering for EDI as a program chair this year and last year…how do you ensure you have work/life balance?

Jeff:  I make it a priority to make sure I’m focusing on the right things in life.  It’s like brushing your teeth – as soon as you make all the important things in your life a priority, it becomes easier because you now know where you put your energy.  Being an EDI program chair is great by the way.

EDI: If you could give one piece of advice to the 2019 EDI class what would it be?  

Jeff:  Enjoy the ride!  Leadership and growth is a never-ending journey.  Embrace the journey and always keep learning.

EDI: Thanks so much for your time, Jeff! Congratulations again on your promotion and we can’t wait to hear more from you as your journey unfolds!

Jeff:  Thank you!

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We are proud of our alums and the impact they are making around the world. Each month we feature an alum that we have heard is making waves in their company or in their communities on our Alumni On The Move series. If you’re an alum or know one that is really making a positive impact for those around them let us know! We feature anything from alums starting their own companies or side hustles, receiving a promotion, taking a risk and trying a new industry or organization within their own company, joining non-profit committees and Boards, or winning awards! Contact us at edi@ediorg.org

Alumni on the Move - January 2018

Nigel Lo recently stepped into the role of CEO at Kin On, a not-for-profit health and services provider for the Asian community.

Nigel Lo   Discovery, Class of 1997

Nigel Lo

Discovery, Class of 1997

Challenge Yourself & Chase Your Dream

One of the benefits of retirement is to have the leisure of trying something new and to pursue the hobbies and work that I have always wanted to do. During my retirement, I enjoyed working on home improvement projects and playing the game of golf. I also loved teaching at the Renton library and the Chinese Information and Service Center. Believe it or not, I've also learned how to sing karaoke and perform with a live band. I was very happy to partake in all these activities, but in my heart, I always wanted to re-engage with the community in a more significant way. When the opportunity at Kin On was open, I jumped right in.

The CEO of Kin On is responsible for the overall financial and operational performance of the entire organization. Kin On has various business segments including the skilled-nursing facility, in-home care services, and Healthy Living programs. We are also building a new assisted living and adult family home apartments. There is a lot of growth opportunity to integrate these business segments seamlessly in the Kin On Continuum Care model. The challenges that I can foresee in a non-profit organization could be in the establishment and implementation of processes and procedures. A non-profit sometimes does not have the resources to develop and update processes and procedures as quickly and effectively as needed. There are state regulations to be met and complied with. So what is it that an engineer and project manager like me could do to take charge of this elder care enterprise?

Looking back, many leadership skills and philosophies that I learned throughout my career at The Boeing Company have prepared me for this role. The fundamental principles on managing a business regardless if it’s a profit or nonprofit organization are essentially the same. You must think strategically and have a strong vision.

During my preparation for the Kin On interview, I began to realize there are many similarities between working at Boeing and Kin On. Both jobs have profit and loss responsibility and strong management obligation. The leadership attributes requirements are very similar as well. The ability on charting the course, delivering results, setting high expectations, and inspiring the teams is imperative.

My time at EDI was also a rewarding professional development experience. Twenty years ago, my EDI community project was to work with Kin On. In other words, where I am at right now was because of EDI and I am very grateful for that. Through the EDI program, the leadership development learning in regards to understanding the Asian culture, its strength and challenges, and leveraging the experience is simply remarkable. It helped my career at Boeing and now I can fully utilize the leadership development at Kin On. I feel fortunate and honored to have this opportunity to lead the Kin On team.

Over the years, there are mentors and colleagues who have always stood by and supported me. They are great role models and inspiring individuals who I always learning from. I count on their honest feedback and advice. At the personal level, family and friends who understand my goals and aspiration, always encourage me to chase my dreams and offer good advice along the way. I treasure this network of mentors and supporters in my life.

Some final words:

Leadership skills are transferable. I am a living example of it. I encourage the future leaders focus on developing a set of leadership skills and gaining experiences that you can articulate when you progress in your current assignment or at your next big opportunity. These soft skills will differentiate you from another equally capable individual and open doors that you might not have thought of.

Find your passion. I have never thought that it would be possible to go from building airplanes to managing an elderly care enterprise. And here I am! When you can combine leadership skills and passion, you have a very good chance of achieving your dreams.

Think big! Stop worrying about level, rank, title, and money. Start focusing on personal and professional development. Believe in yourself and use your talents to do something that creates an impact in making the world better.

Joining Kin On as the new CEO is a wonderful opportunity to contribute and engage with the community in a meaningful way. My mother, sister, and uncle are all residing in different elderly care facilities. This opportunity cannot be more relevant to me than any other positions in my career. I am very excited to lead the teams and take Kin On to the next level and make a difference where it matters.


Gerald Giacchi   Discovery, Class of 2016

Gerald Giacchi

Discovery, Class of 2016

My new position is Category Engineering Director for Young Athletes Footwear at Nike, Inc., managing the engineering and manufacturing strategic plan of the category and managing four engineers. I am planning to understand and master the position in the next 2-3 years.

EDI has been the trigger to build self confidence in reaching the new position. I had a chance the few months after my graduation to give a presentation about my learnings to footwear leadership; they were very impressed and felt confident to give me the new position.

The biggest challenge is the transition from managing projects to managing people, you need to develop totally different skills (EQ is the first that come to my mind). I don’t know yet about successes or failure because I am new to the position, but I will wait for the end of fiscal year to get feedback.

Definitively all the EDI training (guest speakers and EDI friends like Jeff Racicot) have inspired me. I also had few Nike mentors who inspired me. My dad is also a huge inspiration; he used to manage a factory.

My advice for others is to gain self-confidence (the most challenging person you have to deal with is…yourself!). Feel that you are ready for the next position and communicate to your managers. My main motivation is now the four engineers I manage; my goals is to have them reach their full potential and achieve their own goals.